September 20th, 2019. Based on over 15 million real contact center calls, this report provides benchmark averages for four key WebRTC metrics.
June 25th, 2018. Fifth issue of the WebRTC Metrics Report series.
December 5th, 2017. WebRTC Metrics Report on pre-call test statistics.
September 20th, 2017. Third issue of the WebRTC Metrics Report series.
April 24th, 2017. Second issue of the WebRTC Metrics Report series.
January 4th, 2017. First issue of the WebRTC Metrics Report series.
2016 - present. WebRTC Metrics Report series-more soon!