Check out the newest issue of our WebRTC Metrics Report series!
To help keep a better eye on your ICE stats, we recently introduced ICE Data visualization for our Pro and Enterprise customers. In this blogpost, we explain how to make the most out of ICE tables in your dashboard.
WebRTC, or Web Real Time Communication, has made a swift entrance into the contact center landscape. WebRTC brings more contextual support as well as richer interactions and interactive functionalities. WebRTC is, thus, driving the change to an omnichannel customer experience.
As a part of Google Summer of Code 2017, Bimalkanth Lauhny, a 3rd year student at NIT Hamirpur, India is working on integrating the Janus WebRTC Gateway and the Jangouts conferencing app to callstats.io. Read on to find out how the summer has gone.
RxJS is the hottest library in web development right now. At callstats.io, we’ve been gradually moving to RxJS since July 2016, and it’s really improved the data flow management in our dashboard. In this blogpost, our Lead Engineer Sten Hägglund, reflects on our experiences with RxJS and what we’ve liked and disliked about it.
Our customer, Pluot, is a Y Combinator backed startup that makes fast, easy video conferencing & screen sharing. Their users are distributed teams using the free Pluot browser product, or Pluot’s hardware upgrade for conference room TVs. Read how they use callstats.io to monitor their WebRTC application, and work with both browser and hardware customers.
Lennart visited the conference on Network Traffic Measurement and Analysis TMA’17 in Dublin, Ireland at the end of June. The focus of the conference is on improving the practice or application of measurements, across the entire network stack up to the application layer. Read Lennart’s notes from the conference.
Four people from our sales and marketing team attended True University, which is a two-day startup school fostering connections and entrepreneurial education across the True Venture’s portfolio. In this blog post we share our notes from a few selected talks.