Retain your customers. A top-down approach to WebRTC and Video Conferencing Monitoring
Pricing Update: Pricing Plan Tailored for Your Business. New pricing for larger plans, discount on the lower plans!
Preview: Support for Conferences with up to 500 Participants. We are making it easier and faster to narrow the data you are looking at to only what you need to get the answer you are looking for.
Upcoming Improvements to Debug Conferences. Re-imagining the workflows for diagnosing conferences with many participants
Improved: Control What Events you Send to callstats. Some of those events you may not want to send due to privacy reasons (e.g., geo-ip, available or active devices, etc.). You are now in full control over what data you send to callstats
Improved: End of call Webhook Notification. Augmented the JSON with several new fields (additionalIDs, geo locations, eMOS scores).
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callstats Preview: IFRAME dashboard into your app. An IFRAME API to incorporate callstats dashboards into their admin portal
Introducing Custom App Level Roles. We let you pick the permissions associated to a particular role.
Conference Graphs: Initial Update. We changed the way visualise data in the conference and MST graphs.
Discover Page: Correlate, Isolate by filtering using additional identifiers. We added new identifiers to tag the calls
Network vs Host Geolocation. We understand that some apps do not want resolve the geolocation and do not want callstats to store the IP address.
Debug network issues faster. Conference Listing and ICE table shows ISP and network type information
Using Hot, Warm, and Cold Storage. During the pandemic, the scale gre 30x, resulting in a performance degradation. This improves reliability and a path to 99.999%
Circuit Breaker Detection. When a particular media stream is underperforming due to networking issues (e.g., high packet loss, high delay, low bandwidth), this event is triggered.
Upcoming Root cause analytics. Roadmap for solving media quality issues. Support and Product teams can handling these issues effectively.
Smart Connectivity Test Enhancements Help Identify Trouble. SCT is non-disruptive because it works in the background, between calls.
Slice and Dice data. Apply filters on the service metrics to diagnose the issues quicker.
Home, the brand new homepage. Highlights the overall performance of your product in one easily digestible view