Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

By Carl Blume on March 7, 2019

Beyond MOS: Contact Center Audio Quality Metrics for WebRTC

A question we frequently hear from customers is: How can I measure the audio quality of a WebRTC call? It is frequently asked...


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Tags: WebRTC, Contact Centers, QoE

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By Allie Mellen on March 7, 2018

The Difference Between Jitter and Latency

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

By Lennart Schulte on October 26, 2017

Why Does Your WebRTC Product Need a TURN Server?

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

By Charlotta Liukas on October 17, 2017

Choosing the Right WebRTC Provider at the Right Price

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

By Lasse Lumiaho on July 6, 2015

How to Analyze WebRTC Metrics with the WebRTC getStats API

WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...


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Tags: WebRTC, getStats API

By Allie Mellen on May 16, 2018

Explaining the Secure Real-time Transport Protocol (SRTP)

The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP)...


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Tags: Real-time Communications, WebRTC

Download Instantaneous Answers: How callstats.io Uses Artificial Intelligence to Improve Communications

Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.
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