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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

In the past couple of weeks, we changed the way visualise data in the conference graphs, below is a summary list of changes:


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Tags: SFU, WebRTC Monitoring, dashboard,

Earlier this year, we added new identifiers to tag the calls, over the past few months, we have visualised those identifiers...


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Tags: dashboard, changelog, metadata

When a customer reports an issue that endusers are facing, quite often it is the enduser's device, network, or environment...


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Tags: WebRTC Monitoring, Security, ICE,

callstats was acquired by 8x8 earlier this year, and since the summer the support and deployment teams are using callstats to...


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Tags: ICE, dashboard, changelog,

callstats added new identifiers to better tag your users in a call.

The integration steps are backwards compatible and these ...


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Tags: Customer Support, REST API, changelog,

In the last 6 months, real-time video and audio calling usage has increased many folds. Many more endusers are working from...


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Tags: WebRTC, Smart Connectivity Test, QoE,

The scale at which we operate at callstats grew 30x during the lockdown, which meant that callstats infrastructure required an...


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Tags: callstats.io, Security, infrastructure,

When your network is terrible it causes annoying artefacts in the audio and video rendering. Typically, measured by packet...


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Tags: WebRTC, getStats API, callstats.io,

We've added new voice communications metrics that are unique to contact centers, enabling you to more easily optimize...


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Tags: Contact Centers, callstats.io, WebRTC Monitoring,

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


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Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...


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Tags: Real-time Communications, WebRTC, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

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