.png)
Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...
Check out our Amazon Connect solution! Learn More
Vonage's Voice and Video API
The Vonage Video API (formerly TokBox OpenTok) embeds interactive voice and video applications....
callstats was acquired by 8x8 earlier this year, and since the summer the support and deployment teams are using callstats to...
Tags: callstats.io, WebRTC Monitoring, dashboard
On 01 February 2021, callstats will deprecate the use of non-promise getStats(). This will notably stop the collection of goog-
callstats added new identifiers to better tag your users in a call.
The integration steps are backwards compatible and these ...
Tags: Customer Support, REST API
Amazon released a version 2 of Amazon Connect, callstats now supports all the additional CCP features, your agents can manage...
Tags: WebRTC, Amazon Connect
In the last 6 months, real-time video and audio calling usage has increased many folds. Many more endusers are working from...
Tags: WebRTC, Smart Connectivity Test, QoE
The scale at which we operate at callstats grew 30x during the lockdown, which meant that callstats infrastructure required an...
Tags: infrastructure, storage, data pipeline
When your network is terrible it causes annoying artefacts in the audio and video rendering. Typically, measured by packet...
Tags: WebRTC, getStats API, QoE
Verbling is a San Francisco based language education company, that connects language teachers with students in an online...
During this year, millions of people around the world have been experiencing an unprecedented change in their daily routines...
Tags: Networking, WebRTC Event, WebRTC Metrics Report,
One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...
Tags: WebRTC, Networking, TURN
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...
Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...
Tags: WebRTC
The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP)...
Tags: Real-time Communications, WebRTC
