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Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...
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In the past couple of weeks, we changed the way visualise data in the conference graphs, below is a summary list of changes:
Tags: SFU, WebRTC Monitoring, dashboard
Earlier this year, we added new identifiers to tag the calls, over the past few months, we have visualised those identifiers...
When a customer reports an issue that endusers are facing, quite often it is the enduser's device, network, or environment...
Tags: ICE
Vonage's Voice and Video API
The Vonage Video API (formerly TokBox OpenTok) embeds interactive voice and video applications....
callstats was acquired by 8x8 earlier this year, and since the summer the support and deployment teams are using callstats to...
Tags: callstats.io, WebRTC Monitoring, dashboard
On 01 February 2021, callstats will deprecate the use of non-promise getStats(). This will notably stop the collection of goog-
callstats added new identifiers to better tag your users in a call.
The integration steps are backwards compatible and these ...
Tags: Customer Support, REST API
Amazon released a version 2 of Amazon Connect, callstats now supports all the additional CCP features, your agents can manage...
Tags: WebRTC, Amazon Connect
In the last 6 months, real-time video and audio calling usage has increased many folds. Many more endusers are working from...
Tags: WebRTC, Smart Connectivity Test, QoE
The scale at which we operate at callstats grew 30x during the lockdown, which meant that callstats infrastructure required an...
Tags: infrastructure, storage, data pipeline
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...
Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...
Tags: WebRTC
One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...
Tags: WebRTC, Networking, TURN
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...
Tags: Real-time Communications, WebRTC, Networking
