Real-time Communications Blog

Articles on interesting real-time communications topics and challenges.

The first weeks of 2019 are shaping up to be very interesting for the WebRTC community. Google announced Unified Plan default...


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Tags: WebRTC, WebRTC-NV

We are excited to announce an integration with the Microsoft Universal Windows Platform! This integration enables Universal...


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Tags: callstats.io, Microsoft UWP

 

Session Traversal Utilities for NAT (STUN) is a lightweight protocol that operates as a tool for other protocols that need...


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Tags: WebRTC, Recruiting, Engineering

This year has brought us many exciting new updates as a company. We focused on improving three things to bring us together...


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Tags: callstats.io

WebRTC is already making waves in contact center technology. We have seen how, using WebRTC, developers can improve call...


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Tags: Infographic, Contact Centers, Amazon Connect

WebRTC is expanding into a lot of new verticals. Just a few weeks ago, the W3C released new use cases for WebRTC-NV in the...


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Tags: WebRTC Verticals, WebRTC

Jiayao Yu joined callstats.io this past summer as our in-house UI/UX designer. She focused her work on our data-intensive...


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Tags: Smart Connectivity Test, WebRTC Monitoring, Amazon Connect,

Whether you’re evaluating network providers for a new call center location or would like to troubleshoot call quality...


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Tags: Smart Connectivity Test, Contact Centers, Amazon Connect,

The future of work is already here. There was a time when working from home was not even a possibility. Now, companies...


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Tags: Remote Work, Team Collaboration, callstats.io,

The WebRTC Working Group released the First Public Working Draft of a set of use cases motivating the development of WebRTC...


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Tags: WebRTC Use Cases, WebRTC-NV, WebRTC,

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: Networking, WebRTC, TURN

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...


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Tags: WebRTC, getStats API

Nowadays, the most important metric on the Internet is latency because applications are becoming more interactive. Ergo, the...


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Tags: Networking, Real-time Communications

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Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

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