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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

The WebRTC Working Group released the First Public Working Draft of a set of use cases motivating the development of WebRTC...


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Tags: WebRTC, WebRTC Verticals, W3C,

Bots are changing the way users interact with the Internet to gather information and communicate with businesses and...


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Tags: Real-time Communications, WebRTC Verticals, Amazon Connect,

Banking and insurance are among the world’s most important industries. The two are inextricably linked, as they track and...


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Tags: WebRTC, WebRTC Verticals, WebRTC Use Cases

When businesses need to offer a point of contact for their customers to get service and support, today’s best choice is an...


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Tags: WebRTC, WebRTC Verticals, Amazon Connect,

Today, callstats.io announced two exciting developments with Amazon: we have completed an integration with Amazon Connect, a...


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Tags: WebRTC Verticals, Amazon Connect, Contact Centers,

Succeeding at quality customer service has always been a daunting task. How much money are you willing to funnel into a...


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Tags: WebRTC, WebRTC Verticals, Amazon Connect,

Unmanned aerial vehicles (UAVs), better known as drones, fly over today’s skies for an incredible number of different...


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Tags: Real-time Communications, WebRTC, WebRTC Verticals

The healthcare industry is astonishingly large: In the United States alone, it is a $7 trillion industry that’s expected to...


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Tags: Real-time Communications, WebRTC Verticals, Telemedicine

Online education offers students incredible learning opportunities without the need for a physical classroom. From K-12 tools...


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Tags: Real-time Communications, WebRTC Verticals, Online Education

Imagine it: A vehicle pulls up to your doorstep, picks you up and whisks you to your destination without your so much as...


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Tags: Real-time Communications, WebRTC, WebRTC Verticals

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


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Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP)...


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Tags: Real-time Communications, WebRTC

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