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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

As the numbers of remote workers continues to grow, and the number and duration of critical conferences with large numbers of...


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Tags: WebRTC Monitoring, Security, ICE,

When a customer reports an issue that endusers are facing, oftentimes it is the enduser's device, network, or environment which...


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Tags: WebRTC Monitoring, Smart Connectivity Test, dashboard,

At callstats.io, we realize every customer is unique. That’s why we offer several distinct pricing plans, including a plan that...


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Tags: WebRTC Monitoring, pricing

Integration Enables Software Developers to Easily Monitor and Troubleshoot Their Voice, Video and Data Streaming Applications.

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Tags: WebRTC, callstats.io, WebRTC Monitoring,

In the past couple of weeks, we changed the way visualise data in the conference graphs, below is a summary list of changes:


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Tags: SFU, WebRTC Monitoring, dashboard,

When a customer reports an issue that endusers are facing, quite often it is the enduser's device, network, or environment which...


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Tags: WebRTC Monitoring, Security, ICE,

We've added new voice communications metrics that are unique to contact centers, enabling you to more easily optimize...


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Tags: Contact Centers, callstats.io, WebRTC Monitoring,

When you move your contact center to a cloud provider, you improve agility and simplify operations, but you also lose visibility...


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Tags: WebRTC, WebRTC Monitoring

After a contact center manager has taken action to begin monitoring WebRTC metrics, the natural next question is “what are the...


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Tags: WebRTC, Contact Centers, WebRTC Monitoring

If you’re using WebRTC to connect agents with your contact center as a service (CCaaS) provider, you’re probably investigating...


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Tags: Contact Centers, WebRTC Monitoring, Smart Connectivity Test

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...


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Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of technology...


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Tags: WebRTC, MCU, P2P,

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s a...


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Tags: Real-time Communications, WebRTC, Networking

The first weeks of 2019 are shaping up to be very interesting for the WebRTC community. Google announced Unified Plan default...


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Tags: WebRTC, WebRTC-NV

The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP) and...


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Tags: Real-time Communications, WebRTC

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