Real-time Communications Blog

Articles on interesting real-time communications topics and challenges.

Many contact centers solicit feedback from users about call quality just before a call ends. By gathering user feedback, you...


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Tags: WebRTC Verticals, WebRTC Use Cases, WebRTC Metrics Report,

The next issue of our popular reference guide for WebRTC metrics is now available as a free download!

Web Real-time...


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Tags: WebRTC Metrics Report, WebRTC Monitoring, WebRTC

The fourth issue of our popular reference guide for world wide WebRTC performance metrics is available as a free download....


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Tags: WebRTC Metrics Report, WebRTC, WebRTC Monitoring,

The third issue of our popular reference guide for world wide WebRTC performance metrics is available as a free download....


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Tags: WebRTC Metrics Report, WebRTC Monitoring, WebRTC,

In 2017, WebRTC turns six years old and our experience from the Enterprise Connect conference suggests that several...

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Tags: WebRTC Metrics Report

We speak at WebRTC and real-time communications related events on a continuous basis. Time to time, we also speak in WebRTC...


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Tags: WebRTC Metrics Report, callstats.io

At the end of last year we wrote a blog post “ One year of measuring WebRTC quality ”, reflecting on our first full year of...

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Tags: WebRTC Metrics Report, WebRTC, WebRTC Monitoring

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: Networking, WebRTC, TURN

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...


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Tags: WebRTC, getStats API

Nowadays, the most important metric on the Internet is latency because applications are becoming more interactive. Ergo, the...


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Tags: Networking, Real-time Communications

Download Instantaneous Answers: How callstats.io Uses Artificial Intelligence to Improve Communications

Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

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