Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...
Irish technology company Spearline acquires Callstats from 8x8. Learn More
Articles on interesting real-time communications topics and challenges.
Just a couple of weeks ago, callstats.io presented a scientific paper at the International Conference on Quality of Multimedia...
Tags: Real-time Communications, WebRTC, QoE
When a callstats.io customer suddenly encountered call quality problems on their Amazon Connect contact center service, the RTT...
Tags: Real-time Communications, WebRTC, Amazon Connect,
Whether you’re evaluating network providers for a new call center location or would like to troubleshoot call quality problems...
Tags: Real-time Communications, WebRTC, Amazon Connect,
Bots are changing the way users interact with the Internet to gather information and communicate with businesses and...
Tags: Real-time Communications, WebRTC Verticals, Amazon Connect,
The theme for Kranky Geek 2018 last Friday was AI in communications and, judging by the record-setting attendance, this is a...
Tags: Real-time Communications, Artificial Intelligence, WebRTC,
Unmanned aerial vehicles (UAVs), better known as drones, fly over today’s skies for an incredible number of different purposes....
QUIC is a connection-oriented transport protocol that provides a reliable data stream delivery service over UDP. This is...
Tags: Real-time Communications, WebRTC, QUIC,
The healthcare industry is astonishingly large: In the United States alone, it is a $7 trillion industry that’s expected to grow...
Tags: Real-time Communications, WebRTC Verticals, Telemedicine
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s a...
Tags: Real-time Communications, WebRTC, Networking
Online education offers students incredible learning opportunities without the need for a physical classroom. From K-12 tools to...
Tags: Real-time Communications, WebRTC Verticals, Online Education
Our top blogs of all time.
Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s a...
Tags: Real-time Communications, WebRTC, Networking
The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP) and...
Tags: Real-time Communications, WebRTC
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of technology...
WebRTC has vast, exciting use cases in internet of things devices, peer-to-peer video, messaging, content sharing, and...
Tags: WebRTC, WebRTC Verticals
Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.