Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...
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Just a couple of weeks ago, callstats.io presented a scientific paper at the International Conference on Quality of Multimedia...
Tags: Real-time Communications, WebRTC, QoE
When a callstats.io customer suddenly encountered call quality problems on their Amazon Connect contact center service, the...
Tags: Real-time Communications, WebRTC, Amazon Connect,
Whether you’re evaluating network providers for a new call center location or would like to troubleshoot call quality...
Tags: Real-time Communications, WebRTC, Amazon Connect,
Bots are changing the way users interact with the Internet to gather information and communicate with businesses and...
Tags: Real-time Communications, WebRTC Verticals, Amazon Connect,
The theme for Kranky Geek 2018 last Friday was AI in communications and, judging by the record-setting attendance, this is a...
Tags: Real-time Communications, Artificial Intelligence, WebRTC,
Unmanned aerial vehicles (UAVs), better known as drones, fly over today’s skies for an incredible number of different...
QUIC is a connection-oriented transport protocol that provides a reliable data stream delivery service over UDP. This is...
Tags: Real-time Communications, WebRTC, QUIC,
The healthcare industry is astonishingly large: In the United States alone, it is a $7 trillion industry that’s expected to...
Tags: Real-time Communications, WebRTC Verticals, Telemedicine
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...
Tags: Real-time Communications, WebRTC, Networking
Online education offers students incredible learning opportunities without the need for a physical classroom. From K-12 tools...
Tags: Real-time Communications, WebRTC Verticals, Online Education
One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...
Tags: WebRTC, Networking, TURN
Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...
Tags: WebRTC
The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP)...
Tags: Real-time Communications, WebRTC
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...
