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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

When a customer reports an issue that endusers are facing, oftentimes it is the enduser's device, network, or environment...


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Tags: WebRTC Monitoring, Smart Connectivity Test, dashboard,

When you use some of our pre-built integrations (Jitsi, Amazon Connect, Vonage, Twilio), those callstats-js-shims...


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Tags: callstats.io, Security, dashboard,

Today, we are opening up the IFRAME API to limited beta customers, customers that are themselves a B2B or Enterprise platform,...


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Tags: callstats.io, Security, dashboard,

In 2017, we added multi-user access to our dashboard, with that came permissions and Role-based Access Control (RBAC). The...


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Tags: callstats.io, Security, dashboard,

When a customer reports an issue that endusers are facing, quite often it is the enduser's device, network, or environment...


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Tags: WebRTC Monitoring, Security, ICE,

callstats was acquired by 8x8 earlier this year, and since the summer the support and deployment teams are using callstats to...


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Tags: ICE, dashboard, changelog,

The scale at which we operate at callstats grew 30x during the lockdown, which meant that callstats infrastructure required an...


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Tags: callstats.io, Security, infrastructure,

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


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Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...


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Tags: Real-time Communications, WebRTC, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

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