In 2017, we added multi-user access to our dashboard, with that came permissions and Role-based Access Control (RBAC). The...
Irish technology company Spearline acquires Callstats from 8x8. Learn More
Articles on interesting real-time communications topics and challenges.
As the numbers of remote workers continues to grow, and the number and duration of critical conferences with large numbers of...
Tags: WebRTC Monitoring, Security, ICE,
When a customer reports an issue that endusers are facing, oftentimes it is the enduser's device, network, or environment which...
Tags: WebRTC Monitoring, Smart Connectivity Test, dashboard,
When you use some of our pre-built integrations (Jitsi, Amazon Connect, Vonage, Twilio), those callstats-js-shims automatically...
Tags: callstats.io, Security, dashboard,
Today, we are opening up the IFRAME API to limited beta customers, customers that are themselves a B2B or Enterprise platform,...
Tags: callstats.io, Security, dashboard,
In 2017, we added multi-user access to our dashboard, with that came permissions and Role-based Access Control (RBAC). The...
Tags: callstats.io, Security, dashboard,
When a customer reports an issue that endusers are facing, quite often it is the enduser's device, network, or environment which...
Tags: WebRTC Monitoring, Security, ICE,
callstats was acquired by 8x8 earlier this year, and since the summer the support and deployment teams are using callstats to...
The scale at which we operate at callstats grew 30x during the lockdown, which meant that callstats infrastructure required an...
Tags: callstats.io, Security, infrastructure,
Our top blogs of all time.
Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. Itβs a...
Tags: Real-time Communications, WebRTC, Networking
The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP) and...
Tags: Real-time Communications, WebRTC
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of technology...
WebRTC has vast, exciting use cases in internet of things devices, peer-to-peer video, messaging, content sharing, and...
Tags: WebRTC, WebRTC Verticals
Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.