Check out our Amazon Connect solution! Learn More

Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

Delay is an important metric in networking that measures the amount of time it takes for a bit of data to move from one endpoint...


( read )

Tags: Real-time Communications, Networking, Infographic

WebRTC data channels have various interesting use cases, several of which are outlined in our WebRTC Metrics Reports. This...


( read )

Tags: WebRTC Verticals, Infographic, WebRTC Use Cases

Real-time speech analytics has become an essential part of customer support and sales. It permits organizations to have deeper...


( read )

Tags: Real-time Communications, Infographic

WebRTC has a rich and interesting history, starting in 2010 with Google’s acquisition of On2 and Global IP Solutions. It’s been...


( read )

Tags: WebRTC, Infographic

No matter the complexity of the WebRTC product, it’s important to have some sort of monitoring tool so you are not relying...


( read )

Tags: WebRTC, Customer Support, WebRTC Monitoring,

The callstats.io dashboard lets you keep track of the quality of experience in your WebRTC service. Observe everything in...


( read )

Tags: WebRTC, callstats.io, WebRTC Monitoring,

Read the blog post about WebRTC and IoT here


( read )

Tags: WebRTC, WebRTC Verticals, Infographic

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


( read )

Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


( read )

Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


( read )

Tags: WebRTC

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


( read )

Tags: WebRTC, Networking, TURN

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...


( read )

Tags: Real-time Communications, WebRTC, Networking

Download Instantaneous Answers: How callstats.io Uses Artificial Intelligence to Improve Communications

Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

ICS