Check out our Amazon Connect solution! Learn More

Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

When a customer reports an issue that endusers are facing, quite often it is the enduser's device, network, or environment...


( read )

Tags: WebRTC Monitoring, ICE, dashboard,

What is Snowflake?

Snowflake is a proposal to extend the ICE protocol that is still ongoing. It’s main goal is to allow...


( read )

Tags: Real-time Communications, WebRTC, ICE

Real-time communication requires a reliable NAT traversal mechanism, as the involved endpoints are likely to be behind NATs...


( read )

Tags: WebRTC, ICE

By callstats on August 17, 2017

Deep Dive into ICE Data

Many stars must indeed align for teleconferencing to be successful: End-to-end connectivity is arguably one of the most...


( read )

Tags: WebRTC, Recruiting, WebRTC Monitoring,

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


( read )

Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


( read )

Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


( read )

Tags: WebRTC

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


( read )

Tags: WebRTC, Networking, TURN

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...


( read )

Tags: Real-time Communications, WebRTC, Networking

Download Instantaneous Answers: How callstats.io Uses Artificial Intelligence to Improve Communications

Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

ICS