Real-time Communications Blog

Articles on interesting real-time communications topics and challenges.

AppRTC is a WebRTC demo created by Google and Mozilla. It enables browsers to “talk” to each other using the WebRTC API....


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Tags: AppRTC, callstats.io, WebRTC,

 Earlier this month, we introduced AI notifications, our AI-powered analytics. The callstats.io AI system automatically...


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Tags: Artificial Intelligence, callstats.io

This week at Kranky Geek in San Francisco, we are excited to introduce new AI-powered analytics that automatically analyze...


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Tags: Artificial Intelligence, callstats.io

We are very excited to announce the release of our latest white paper: Instantaneous Answers: How callstats.io Uses AI to...


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Tags: Artificial Intelligence, callstats.io

Today, callstats.io announced two exciting developments with Amazon: we have completed an integration with Amazon Connect, a...


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Tags: Contact Centers, Amazon Connect, callstats.io,

After some break, we are back with our REST API integration blog series. This is the fourth blog post in this series that...


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Tags: REST API, WebRTC, callstats.io

googMetrics were recently deprecated and removed from the getStats() API. In order to maintain compliance with W3C standards,...


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Tags: getStats API, WebRTC, Customer Support,

As a product manager, your goal is to provide your customers with the most valuable and reliable product possible in a...


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Tags: WebRTC, callstats.io, WebRTC Monitoring

When you buy a new phone, chances are you take into account a lot of factors: other customers reviews, reviews from your...


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Tags: callstats.io, WebRTC Monitoring

Last week, one of our customers reached out to us reporting that their end users were experiencing very bad quality...


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Tags: callstats.io, WebRTC Monitoring

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: Networking, WebRTC, TURN

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...


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Tags: WebRTC, getStats API

Nowadays, the most important metric on the Internet is latency because applications are becoming more interactive. Ergo, the...


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Tags: Networking, Real-time Communications

Download Instantaneous Answers: How callstats.io Uses Artificial Intelligence to Improve Communications

Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

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