Real-time Communications Blog

Articles on interesting real-time communications topics and challenges.


Session Traversal Utilities for NAT (STUN) is a lightweight protocol that operates as a tool for other protocols that need...

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Tags: WebRTC, Recruiting, Engineering

This year has brought us many exciting new updates as a company. We focused on improving three things to bring us together...

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WebRTC is already making waves in contact center technology. We have seen how, using WebRTC, developers can improve call...

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Tags: Infographic, Contact Centers, Amazon Connect

WebRTC is expanding into a lot of new verticals. Just a few weeks ago, the W3C released new use cases for WebRTC-NV in the...

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Tags: WebRTC Verticals, WebRTC

Jiayao Yu joined this past summer as our in-house UI/UX designer. She focused her work on our data-intensive...

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Tags: Smart Connectivity Test, WebRTC Monitoring, Amazon Connect,

Whether you’re evaluating network providers for a new call center location or would like to troubleshoot call quality...

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Tags: Smart Connectivity Test, Contact Centers, Amazon Connect,

The future of work is already here. There was a time when working from home was not even a possibility. Now, companies...

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Tags: Remote Work, Team Collaboration,,

The WebRTC Working Group released the First Public Working Draft of a set of use cases motivating the development of WebRTC...

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Tags: WebRTC Use Cases, WebRTC-NV, WebRTC,

Bots are changing the way users interact with the Internet to gather information and communicate with businesses and...

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Tags: WebRTC Use Cases, WebRTC Verticals, Contact Centers,

At, we attend multiple different kinds of events every year. Just in the past month, we have attended several...

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Tags: WebRTC Event, Recruiting

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...

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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...

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Tags: Networking, WebRTC, TURN

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...

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Tags: WebRTC

WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...

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Tags: WebRTC, getStats API

Nowadays, the most important metric on the Internet is latency because applications are becoming more interactive. Ergo, the...

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Tags: Networking, Real-time Communications

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