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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

When you use some of our pre-built integrations (Jitsi, Amazon Connect, Vonage, Twilio), those callstats-js-shims automatically...


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Tags: callstats.io, Security, dashboard,

Integration Enables Software Developers to Easily Monitor and Troubleshoot Their Voice, Video and Data Streaming Applications.

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Tags: WebRTC, callstats.io, WebRTC Monitoring,

More customers are building custom reports atop callstats using our end-of-call notifications. The notifications are triggered...


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Tags: callstats.io, dashboard, changelog

When you run a globally deployed service, with thousands of users and hundreds of simultaneous calls -- you end up getting...


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Tags: callstats.io, tutorial, training

It’s been 5 years since we discussed “Who is Responsible for WebRTC Monitoring”, where we looked at the typical personas, in the...


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This is the second set of videos created by the 8x8 University. To follow the analysis on callstats, you can sign up for the demo...


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Tags: callstats.io, tutorial, training

Today, we are opening up the IFRAME API to limited beta customers, customers that are themselves a B2B or Enterprise platform,...


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Tags: callstats.io, Security, dashboard,

This is an extension to our previous post: Importance of Collecting Pertinent  data for call monitoring. This discusses more...


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It’s been 3 years since we discussed the data collection hierarchy at callstats. We thought it would be nice to discuss this more...


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Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...


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Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of technology...


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Tags: WebRTC, MCU, P2P,

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s a...


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Tags: Real-time Communications, WebRTC, Networking

The first weeks of 2019 are shaping up to be very interesting for the WebRTC community. Google announced Unified Plan default...


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Tags: WebRTC, WebRTC-NV

The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP) and...


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Tags: Real-time Communications, WebRTC

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Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

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