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In 2017, we added multi-user access to our dashboard, with that came permissions and Role-based Access Control (RBAC). The...
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More customers are building custom reports atop callstats using our end-of-call notifications. The notifications are triggered...
Tags: callstats.io, dashboard, changelog
When you run a globally deployed service, with thousands of users and hundreds of simultaneous calls -- you end up getting...
Tags: callstats.io, tutorial, training
It’s been 5 years since we discussed “Who is Responsible for WebRTC Monitoring”, where we looked at the typical personas, in...
This is the second set of videos created by the 8x8 University. To follow the analysis on callstats, you can sign up for the...
Tags: callstats.io, tutorial, training
Today, we are opening up the IFRAME API to limited beta customers, customers that are themselves a B2B or Enterprise platform,...
Tags: callstats.io, Security, dashboard,
This is an extension to our previous post: Importance of Collecting Pertinent data for call monitoring. This discusses more...
It’s been 3 years since we discussed the data collection hierarchy at callstats. We thought it would be nice to discuss this...
It’s been 5 years since we discussed the benefits of using callstats for webrtc monitoring and Why end-to-end monitoring for...
Tags: callstats.io, Security, dashboard,
During the outbreak of the COVID-19 pandemic, the Polish Ministry of Justice (MoJ) realised that they needed to quickly adapt...
Tags: Case Study
Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...
Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...
Tags: WebRTC
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...
Tags: Real-time Communications, WebRTC, Networking
One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...
Tags: WebRTC, Networking, TURN
