Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...
Irish technology company Spearline acquires Callstats from 8x8. Learn More
Articles on interesting real-time communications topics and challenges.
This quarter we are focusing on improving the page loads for large conferences. Along with the data loading, we are updating...
Tags: data pipeline, dashboard, changelog
When you use some of our pre-built integrations (Jitsi, Amazon Connect, Vonage, Twilio), those callstats-js-shims automatically...
Tags: callstats.io, Security, dashboard,
Integration Enables Software Developers to Easily Monitor and Troubleshoot Their Voice, Video and Data Streaming Applications.
Tags: WebRTC, callstats.io, WebRTC Monitoring,
More customers are building custom reports atop callstats using our end-of-call notifications. The notifications are triggered...
Tags: callstats.io, dashboard, changelog
When you run a globally deployed service, with thousands of users and hundreds of simultaneous calls -- you end up getting...
Tags: callstats.io, tutorial, training
It’s been 5 years since we discussed “Who is Responsible for WebRTC Monitoring”, where we looked at the typical personas, in the...
This is the second set of videos created by the 8x8 University. To follow the analysis on callstats, you can sign up for the demo...
Tags: callstats.io, tutorial, training
Today, we are opening up the IFRAME API to limited beta customers, customers that are themselves a B2B or Enterprise platform,...
Tags: callstats.io, Security, dashboard,
This is an extension to our previous post: Importance of Collecting Pertinent data for call monitoring. This discusses more...
It’s been 3 years since we discussed the data collection hierarchy at callstats. We thought it would be nice to discuss this more...
Our top blogs of all time.
Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking that...
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s a...
Tags: Real-time Communications, WebRTC, Networking
The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP) and...
Tags: Real-time Communications, WebRTC
In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of technology...
WebRTC has vast, exciting use cases in internet of things devices, peer-to-peer video, messaging, content sharing, and...
Tags: WebRTC, WebRTC Verticals
Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.