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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

When your network is terrible it causes annoying artefacts in the audio and video rendering. Typically, measured by packet...


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Tags: WebRTC, getStats API, QoE

Verbling is a San Francisco based language education company, that connects language teachers with students in an online...


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During this year, millions of people around the world have been experiencing an unprecedented change in their daily routines...


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Tags: Networking, WebRTC Event, WebRTC Metrics Report,

We are excited to announce our first unified product with 8x8 -- “Analytics for Meetings”. This integration enables IT...


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Tags: callstats.io, 8x8

We've added new voice communications metrics that are unique to contact centers, enabling you to more easily optimize...


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Tags: Contact Centers, WebRTC Monitoring

When you move your contact center to a cloud provider, you improve agility and simplify operations, but you also lose...


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Tags: WebRTC, WebRTC Monitoring

In response to surging customer demand, callstats.io today announced its solution is available through the AWS Marketplace,...


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Tags: Amazon Connect

After a contact center manager has taken action to begin monitoring WebRTC metrics, the natural next question is “what are the...


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Tags: WebRTC, Contact Centers, WebRTC Monitoring

If you’re using WebRTC to connect agents with your contact center as a service (CCaaS) provider, you’re probably investigating...


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Tags: Contact Centers, WebRTC Monitoring, Smart Connectivity Test

Problems in the WebRTC media pipeline can affect the quality of experience (QoE) for users of a real time communications...


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Tags: VoIP, QoE

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


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Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...


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Tags: Real-time Communications, WebRTC, Networking

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