Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...
When businesses need to offer a point of contact for their customers to get service and support, today’s best choice is an...
Today, callstats.io announced two exciting developments with Amazon: we have completed an integration with Amazon Connect, a...
Tags: Contact Centers, Amazon Connect, callstats.io,
Succeeding at quality customer service has always been a daunting task. How much money are you willing to funnel into a...
Unmanned aerial vehicles (UAVs), better known as drones, fly over today’s skies for an incredible number of different...
After some break, we are back with our REST API integration blog series. This is the fourth blog post in this series that...
Tags: REST API, WebRTC, callstats.io
By Karthik BR
on October 29, 2018
Noteworthy Moments from TPAC 2018
TPAC 2018 was held last week in Lyon, France and attended by callstats.io. TPAC brings together W3C Technical Groups, the...
googMetrics were recently deprecated and removed from the getStats() API. In order to maintain compliance with W3C standards,...
Tags: getStats API, WebRTC, Customer Support,
QUIC is a connection-oriented transport protocol that provides a reliable data stream delivery service over UDP. This is...
Tags: QUIC, WebRTC, Networking,
The healthcare industry is astonishingly large: In the United States alone, it is a $7 trillion industry that’s expected to...
Tags: WebRTC Verticals, Telemedicine, Real-time Communications
Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...
Tags: Real-time Communications, WebRTC, Networking
One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...
Tags: Networking, WebRTC, TURN
By Charlotta Liukas
on October 17, 2017
Choosing the Right WebRTC Provider at the Right Price
Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...
Tags: WebRTC
By Lasse Lumiaho
on July 6, 2015
Basics of WebRTC getStats() API
WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...
Tags: WebRTC, getStats API
By Lasse Lumiaho
on February 3, 2017
Evolution of Web Protocols: HTTP/2 and QUIC
Nowadays, the most important metric on the Internet is latency because applications are becoming more interactive. Ergo, the...
