How WebRTC is Improving Contact Centers [Free Infographic]

By Allie Mellen on December 27, 2018
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WebRTC is already making waves in contact center technology. We have seen how, using WebRTC, developers can improve call quality and provide easier-to-analyze metrics. Check out this free infographic to learn more about how American Express used WebRTC to improve their contact center technology for real results.

Interested in reading more about integrating WebRTC with contact centers? Check out our free white paper

How WebRTC Improves Contact Centers

 

Using Amazon Connect? Check out our Amazon Connect Integration for WebRTC analytics.

Learn More About the Amazon Connect Integration

Tags: Infographic, Contact Centers, Amazon Connect