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Frozen Mountain Integrates Real-time Communications Monitoring Service [Product Integration]

By Carl Blume on September 10, 2018

Integration Enables Software Developers to Easily Monitor and Troubleshoot Their Voice, Video and Data Streaming Applications.

Frozen Mountain, a leader in real time communications developer solutions, has teamed-up with, a leader in communications monitoring and troubleshooting services, to deliver a comprehensive solution for adding high quality voice, video and data streaming capabilities to enterprise applications. The solution embeds communications monitoring capabilities into the Frozen Mountain IceLink SDK, enabling developers to build applications that can be centrally monitored and managed with the SaaS solution.

Frozen Mountain IceLink and

Available immediately, Frozen Mountain IceLink v3.2.5 incorporates an interface to the SaaS monitoring solution. Frozen Mountain customers can add centralized communications monitoring services to their web apps in just 15 minutes by following the simple steps below. Each application endpoint will be connected and monitored by the service, enabling the customer to rapidly detect communications problems, diagnose the root cause, and deploy solutions.

Follow these steps to integrate:

  1. Create an account with
  2. Follow the integration steps and create an App ID and App Secret.
  3. Initialize the object with the App ID and App Secret.

You are all set and your endpoints are now being monitored. Metrics

A comprehensive communications monitoring and analysis platform, captures and analyzes up to 500 metrics every 10 seconds from each end-point in an active communications session, in real time. It features a dashboard that enables users to quickly visualize communication performance and identify problems. A drill-down capability allows users to analyze selected calls in detail, and rich reporting capabilities identify important trends. Operations personnel rely on real time notifications to alert them when trouble occurs so they can get a jump on resolving it.


The IceLink SDK enables application developers to add two-way audio/video and data streaming to applications. IceLink provides a single API that can be used for Chrome, Firefox, Opera, Internet Explorer, Edge and Safari, as well as for native iOS, Android, Windows and Xamarin applications. With IceLink, WebRTC anywhere becomes a reality, and you can begin developing applications today that make use of peer-to-peer audio, video, and data streaming no matter what browser or platform is involved.


The SaaS product helps software developers quickly set up, build, and scale communications applications by monitoring and managing the performance of each end-point in real-time. Founded in 2014 and based in Helsinki, Finland, was named a Cool Vendor in Unified Communications by research firm Gartner. The product integrates with various third party SDKs and is incorporated into popular PaaS solutions, making it easy to add centralized call monitoring capability to a WebRTC application.

About Frozen Mountain

Founded in 2008 and having grown to over 400 customers in 51 countries worldwide, Frozen Mountain Software provides cross-platform, licensed internet based real-time communication solutions and services that allow organizations to incorporate WebRTC audio/video streaming, selective forwarding, audio/video mixing, screen sharing, call signaling, telephony, broadcasting, text chat, shared whiteboards, browser synchronization and internet pub/sub messaging into their applications. Learn more at

Tags: WebRTC,, WebRTC Monitoring