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Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

If you’re using WebRTC to connect agents with your contact center as a service (CCaaS) provider, you’re probably investigating...


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Tags: Contact Centers, WebRTC Monitoring, Smart Connectivity Test

When a callstats.io customer suddenly encountered call quality problems on their Amazon Connect contact center service, the...


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Tags: Real-time Communications, WebRTC, Amazon Connect,

Two weeks ago, we attended AI Net Conference 2018 in Paris. The conference lasted three days and consisted of tutorial...


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Tags: Artificial Intelligence, WebRTC Event

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

At the end of June, Lennart, a software developer from our analytics team, visited the conference on Network Traffic...


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Tags: WebRTC Event

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

The first weeks of 2019 are shaping up to be very interesting for the WebRTC community. Google announced Unified Plan default...


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Tags: WebRTC, WebRTC-NV

The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP)...


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Tags: Real-time Communications, WebRTC

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

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