Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

Are you a contact center agent about to use Amazon Connect for the first time? Follow our ten tips to avoid common Contact...


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Tags: Amazon Connect, Contact Centers

 TPAC 2018 was held last week in Lyon, France and attended by callstats.io. TPAC brings together W3C Technical Groups, the...


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Tags: WebRTC, TPAC, W3C,

Today we are glad to announce an integration with Twilio Video, which was announced earlier this summer. The Twilio Video JS...


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Tags: WebRTC, callstats.io, WebRTC Monitoring

We are pleased to announce that the WebRTC.ventures has open sourced their integration of opentok.js integration with...


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Tags: WebRTC, callstats.io, WebRTC Monitoring

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


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Tags: Real-time Communications, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


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Tags: WebRTC, Networking, TURN

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


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Tags: WebRTC

WebRTC is an HTML5 API defined in the W3C that supports plugin-free video and audio calls between browsers. WebRTC traffic is...


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Tags: WebRTC, getStats API

The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP)...


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Tags: Real-time Communications, WebRTC

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Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

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