Check out our Amazon Connect solution! Learn More

Web Real-time Communications (WebRTC) Blog

Articles on interesting real-time communications topics and challenges.

 

Virtual Conferences have dramatically transformed how we work. The needs of employees that connect remotely, and regularly...


( read )

Tags: data pipeline, dashboard, changelog

 

This quarter we are focusing on improving the page loads for large conferences. Along with the data loading, we are updating...


( read )

Tags: data pipeline, dashboard, changelog

When you use some of our pre-built integrations (Jitsi, Amazon Connect, Vonage, Twilio), those callstats-js-shims...


( read )

Tags: callstats.io, Security, dashboard,

Integration Enables Software Developers to Easily Monitor and Troubleshoot Their Voice, Video and Data Streaming Applications.


( read )

Tags: WebRTC, callstats.io, WebRTC Monitoring,

More customers are building custom reports atop callstats using our end-of-call notifications. The notifications are triggered...


( read )

Tags: callstats.io, dashboard, changelog

When you run a globally deployed service, with thousands of users and hundreds of simultaneous calls -- you end up getting...


( read )

Tags: callstats.io, tutorial, training

It’s been 5 years since we discussed “Who is Responsible for WebRTC Monitoring”, where we looked at the typical personas, in...


( read )

This is the second set of videos created by the 8x8 University. To follow the analysis on callstats, you can sign up for the...


( read )

Tags: callstats.io, tutorial, training

Today, we are opening up the IFRAME API to limited beta customers, customers that are themselves a B2B or Enterprise platform,...


( read )

Tags: callstats.io, Security, dashboard,

This is an extension to our previous post: Importance of Collecting Pertinent  data for call monitoring. This discusses more...


( read )

Delay and jitter are naturally tied to each other, but they are not the same. Delay is a significant metric in networking...


( read )

Tags: Real-time Communications, Networking

In its inception, WebRTC was designed to be a peer-to-peer communication technology. This means that the majority of...


( read )

Tags: WebRTC, MCU, P2P,

Each year, getting started with WebRTC is easier (and cheaper), however, decisions made at the start of your project still...


( read )

Tags: WebRTC

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s...


( read )

Tags: Real-time Communications, WebRTC, Networking

One major issue with end-to-end communication between pairs of endpoints is that, in many cases, those endpoints do not...


( read )

Tags: WebRTC, Networking, TURN

Download Instantaneous Answers: How callstats.io Uses Artificial Intelligence to Improve Communications

Artificial Intelligence is changing the way we build, manage and troubleshoot real-time communications services. It is reducing countless man-hours of data analysis to simple AI-driven notifications that help you deliver better user experiences.This white paper describes the AI architecture and capabilities built into the callstats.io monitoring and analysis service.

ICS